Services
Triton is a leader in direct-response sales. Our clients are companies that use direct-response advertising campaigns that provide toll-free numbers for consumers to respond to their offers. Unlike some call centers, which are staffed with operators or telemarketing generalists, Triton’s telephone staff is made up of sales professionals. Our sales team is the best in the business, with expertise in soft-offer conversion, cross-selling and up-selling, and continuity programs.
In addition to our professional sales team, Triton offers expert campaign planning and campaign management. Our script consultants understand how to simplify an offer for best results. We will work with you to create a script for your new campaign, or to refine your existing script.
We have also leveraged this sales and script development expertise to deploy an Interactive Voice Response automated agent solution to complement our existing staff. Seamlessly integrated with our technology and reporting infrastructure, the IVR is another agent available to your campaign.
Triton also offers both custom and standard reporting. Our standard reporting includes Triton’s popular real-time data report, which lets you monitor your campaign on an ongoing basis. If a campaign is not performing optimally, our real-time reporting gives you an early warning so you can diagnose and correct its deficiencies immediately.
We also provide state-of-the-art data exchange services to ensure that we work smoothly with the rest of your supply chain.
Another service feature of Triton is real-time payment processing, which has been shown to improve revenue by reducing the decline rate (attempts to purchase that fail because of payment problems).
Triton does not provide fulfillment or customer service, but we can recommend experts in these areas.